# Glossary

HealthWallet and employee-benefits terminology used across this site and the mobile app.

## Benny

HealthWallet's AI-powered navigation bot that helps members understand benefit designs and terminology 24/7.

## Benefits hub

A single mobile gateway where members access insurance cards, vendors, telehealth, and benefits communications regardless of carrier changes.

## Broker

An employee-benefits advisor who helps employers design and place health and ancillary benefit plans for their workforce.

## Concierge medical services

On-demand digital health services—such as telemedicine, care navigation, and cost transparency—bundled into the HealthWallet member experience.

## Digital fulfillment

Delivering benefits materials, ID cards, and communications digitally (for example via the app and push notifications) instead of physical mail.

## Employer group

A company that sponsors health and welfare benefits for employees and dependents, often through a broker or TPA.

## HSA (Health Savings Account)

A tax-advantaged account paired with a high-deductible health plan that members can use for qualified medical expenses.

## Member

An eligible individual enrolled in a HealthWallet-powered benefits experience, typically an employee or dependent covered by a plan.

## PBM (Pharmacy Benefit Manager)

A third party that manages prescription drug benefits for a health plan, including pricing and network pharmacies.

## Point solution

A specialized digital health or benefits vendor (for example telehealth, mental health, or price transparency) integrated into the HealthWallet marketplace.

## Push notification

A message sent through the HealthWallet app to an individual member or an entire population for engagement and benefits communications.

## Telemedicine / telehealth

Remote clinical care delivered by video or phone, covering many primary-care needs without an in-person visit.

## TPA (Third-Party Administrator)

An organization that administers claims and benefits operations for self-funded or other employer health plans.

## Utilization

How often members use plan services and digital tools; HealthWallet aims to guide members toward optimal care paths.

## Sitemap

- [Home](https://www.thehealthwallet.com/index.md)
- [Glossary](https://www.thehealthwallet.com/glossary.md)
- [llms.txt](https://www.thehealthwallet.com/llms.txt)