Supporting Behavioral Health Through Benefits Access

Employee well-being has evolved beyond gym memberships and wellness stipends. Today, mental and emotional health play just as critical a role in workforce performance as physical care—and yet, behavioral health benefits remain among the most underutilized. Many employees don’t know where to turn for help, even when support is right in front of them. That’s where the HealthWallet is changing the conversation—and closing the gap.

The Growing Importance of Behavioral Health Support

Stress, anxiety, burnout, and depression are impacting more employees than ever before. Nearly 60% of workers say mental health affects their ability to perform effectively, and many report struggling to find time or access to professional support. In response, employers are expanding benefits to include Employee Assistance Programs (EAPs), teletherapy, mindfulness platforms, and crisis support services. But too often, these programs are spread across multiple vendors, portals, and logins that employees rarely visit.

Where the Gap Exists

Most employees encounter barriers long before they ever speak with a counselor or therapist: They don’t know what behavioral health benefits are included in their plan; they’re unsure whether services are confidential or covered; they can’t remember which website or phone number to use; or they hesitate to ask HR out of fear of stigma or privacy concerns.

How HealthWallet Bridges the Gap

HealthWallet can simplify the path to behavioral health by making support visible, intuitive, and stigma-free. Within HealthWallet, you can make your benefits easily accessible so members can:

• Access EAP Resources – Confidential counseling and emotional support are just a tap away.
• Connect to Telehealth Providers – Schedule virtual therapy visits quickly and privately.
• Find Crisis Support Links – Get immediate help for urgent mental health needs.
• Explore Wellness Tools – Access guided meditation, stress management, and mindfulness resources.

By integrating these tools alongside medical, pharmacy, and telemedicine services, HealthWallet normalizes mental health care as a standard part of total well-being rather than a separate, stigmatized category.

Technology with Empathy at Its Core

Technology alone can’t solve every mental health challenge, but it can make help easier to reach. HealthWallet is designed with empathy in mind: to simplify complex systems, protect privacy, and empower individuals to take action on their own terms. By consolidating all benefit touchpoints into one secure, user-friendly platform, HealthWallet removes the friction that often keeps employees from getting the support they need.