HealthWallet and employee-benefits terminology used across this site and the mobile app.
HealthWallet's AI-powered navigation bot that helps members understand benefit designs and terminology 24/7.
A single mobile gateway where members access insurance cards, vendors, telehealth, and benefits communications regardless of carrier changes.
An employee-benefits advisor who helps employers design and place health and ancillary benefit plans for their workforce.
On-demand digital health services—such as telemedicine, care navigation, and cost transparency—bundled into the HealthWallet member experience.
Delivering benefits materials, ID cards, and communications digitally (for example via the app and push notifications) instead of physical mail.
A company that sponsors health and welfare benefits for employees and dependents, often through a broker or TPA.
A tax-advantaged account paired with a high-deductible health plan that members can use for qualified medical expenses.
An eligible individual enrolled in a HealthWallet-powered benefits experience, typically an employee or dependent covered by a plan.
A third party that manages prescription drug benefits for a health plan, including pricing and network pharmacies.
A specialized digital health or benefits vendor (for example telehealth, mental health, or price transparency) integrated into the HealthWallet marketplace.
A message sent through the HealthWallet app to an individual member or an entire population for engagement and benefits communications.
Remote clinical care delivered by video or phone, covering many primary-care needs without an in-person visit.
An organization that administers claims and benefits operations for self-funded or other employer health plans.
How often members use plan services and digital tools; HealthWallet aims to guide members toward optimal care paths.
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Ben
Employee Benefits ConsultantJulia
MemberAlexandra
Third Party AdministratorMike
Third Party Administrator
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